ChannelGrabber vs Expandly

If you sell online and are considering using Expandly, read on to find out why ChannelGrabber is the obvious choice.

For a company that’s been around as long as Expandly has, we struggled to find any reviews, whilst ChannelGrabber’s customers can’t help but sing its praises. When we reached out to them, they told us they had lots of independent reviews, but declined to let us know where we could find them.

Both solutions claim to include training in the package, Expandly’s website states “1hr Setup Support”. We also discovered that dedicated remote support sessions are priced at £40 per hour. This is completely free of charge with ChannelGrabber! Expandly has since contacted us to say they do not limit setup support to 1 hour in spite of what their website says - so it is up to you to decide how to interpret that information. The only thing we know for certain is that we don’t limit your support in any way. Each of our customers are unique, and require differing levels of assistance to get up and running. We’re here to accommodate that, free of charge.

ChannelGrabber is the best alternative to Expandly, and as an Expandly competitor offers a very different pricing structure. ChannelGrabber offers a fixed fee based on your order volume whilst Expandly charges increase by up to 25% with each Shipping Carrier you connect with.

Curious how we shape up against other multi-channel eCommerce solutions?

View our full competitive analysis here.

Every business is unique, what works for you won’t work for someone else.

Software is similar, so to help demonstrate the benefits of ChannelGrabber here’s a list of things we believe we do better than Expandly.

Simple and easy to use interface
Customer message center for eBay and Amazon
Email invoices to customers automatically
Promoted as the fastest stock update in the industry
Unlimited number of courier integrations, at no extra cost
Send non-Amazon orders to FBA for fulfillment
Free ticket support
Free phone support
1-to-1 training available
Produce Royal Mail labels
Produce ParcelForce labels
Produce DPD labels
Produce Interlink labels
Produce myHermes labels
Easy to understand pricing
Functionality not limited by how much you pay
No cost for additional modules
No contract

N.B. Our information is based on what our competitors have publicly confirmed on their own websites. If you feel anything here is inaccurate or misleading please let us know. Valid as of 01/04/17