Did you catch this?
Today, BBC News reported that Royal Mail has announced a nineteen-day strike to be carried out during eCommerce’s peak period, including Black Friday and Cyber Monday.
The strike action will be taken by all workers on 13, 20, and 25 October, and 28 November. Additional days will be taken by various teams that will impact on deliveries across the nation.
Following many queries from our current customers and an influx of queries from non-customers we would like to encourage all ecommerce businesses to explore their options to minimise disruption to their operations.
These strikes present a risk to all eCommerce businesses and highlight the importance of having a variety of courier services available.
The risk of disruption of delivery has been noted across many surveys and pieces of market research. One piece of insight by Shopify has shown that 30% of consumers are less likely to shop with a vendor who hasn’t delivered on time. Don’t let these or future strikes disrupt or damage your business. Be prepared by offering multiple courier services to your customer base.
To help mitigate this risk our team has already started working on a ‘Plan B: Courier Disruption Plan’ to help eCommerce business owners navigate through this challenge.
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