Find the best package for you...
Package type
startup
2,000 Orders per month*
2 Sales Channels
2 User Accounts
Unlimited SKUs
Multichannel Stock Control
Multichannel Order Management
Multicarrier Shipping Automation
Template Design & Editor
3rd Party Data Exchange
Package type
advanced
10,000 Orders per month*
5 Sales Channels
5 User Accounts
Unlimited SKUs
Multichannel Stock Control
Multichannel Order Management
Multicarrier Shipping Automation
Template Design & Editor
Basic Analytics & Reporting
3rd Party Data Exchange
Package type
premium
20,000 Orders per month*
Unlimited Sales Channels
Unlimited User Accounts
Unlimited SKUs
Multichannel Stock Control
Multichannel Order Management
Multicarrier Shipping Automation
Template Design & Editor
Standard Analytics & Reporting
3rd Party Data Exchange
Developer API Access
Package type
enterprise
As in Premium but also includes:
Unlimited Orders per month*
Custom Analytics & Reporting
Enhanced Support Package
Product & Engineering Consultancy
Account Management
Custom & Bespoke Integrations, including: PIM, ERP, WMS, CMS and EDI Channels.
Developer API Access & Assistance
All Packages include a one-off set up and onboarding Fee.
* Overage charges apply. Please speak to one of our team for further details. This offer applies to new accounts only. This offer cannot be used in conjunction with any other offer for ChannelGrabber. This offer will run for a limited period and we reserve the right to remove the offer without prior notice.
Faqs
You can start getting to grips with the ChannelGrabber immediately. However, the software requires you to integrate with couriers in order to print shipping labels, which can take from one day up to a couple of weeks depending on the courier.
Speak with our team to find out a likely completion date based on your required integrations.
ChannelGrabber is simple and user-friendly with many self-service features. To help you understand and maximise ChannelGrabber functionality all customers receive access to UK-based Support Team accessible via phone and email, and a library full of User Guides, videos and product tours.
For those on an Enterprise package, or that have opted for the Onboarding Support Package, you will receive access to our dedicated Onboarding Team.
Once you have completed your sign-up process we will introduce you to our Onboarding Team. They will work with you to understand your requirements for ChannelGrabber and proceed to arrange a welcome call and subsequent training.
We will ensure you have the support and training you need to get as much value from your subscription as possible. Once you are ready to graduate from the training stage, you will then be looked after by our friendly UK-based Support Team on an ongoing basis.
ChannelGrabber has the ability to integrate with other platforms and tools via one of two methods. The first is Data Exchange, which allows you to set up an automated file exchange using File Transfer Protocol (FTP), if the third party enables you to. The second is through our public API which allows you to connect with third parties with the aid of a developer. For further information on our API please view our API documentation.
Customers can upgrade between packages whenever they wish with no limitations or barriers. We offer clear packages with simple pricing to make everything straightforward.
Of course! ChannelGrabber scales with you as your business grows. You can upgrade as soon as your business is ready for it.
As we provide great flexibility with our packages order volumes our aim is to always find you the most cost-effective package. However, we do incur overage charges if order volumes are exceeded.
Please speak to one of our team for further details.
Our standard contracts last 12 months.
Need something not listed here?
Contact us here or call 0161 711 0248 for a tailored solution