Features

Customer Reviews

At ChannelGrabber, we pride ourselves on the solutions we provide and the high quality service that our team provides.

This is reflected in the sample of our customer reviews below.

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Sleep 123 – 28/11/2019

Easy to use at a great price

I have been using channel grabber for over 2 years. 1st Year I was on a free account. I found the software easier to use then all others out there on the market.

Few things I like about this software:

  1. Interface is very clean and user friendly
  2. I can upload tracking number and it despatches and send customer vat invoice on all marketplace’s automatically.
  3. Because this software is like a central CRM I can access all markets customer from different marketplace’s on one system. This also helps with VAT returns as you can download invoices in csv and pdf based on date ranges.

Finally Dan gave me a great price and discount of the normal pricing structure.

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Bunwells – 10/10/2019

Great for my business

Channel Grabber has been great for my business, they have a flexible pricing structure to suit all types of businesses. A good live feed of stock to multiple marketplaces, and easy connecting to couriers for label making.

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Abdul Saqib – 8/10/2019

Customer Service A*

Good Experience, Very Fast Online Software , Great Price, Customer Service A* Could easily understand the online software without any help 👌🏻

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IT Exec Solutions Limited – 4/10/2019

Excellent System

An excellent System, Great support and more than happy to recommend. Integration worked spot on we were still using the older system, not the new one, so I wonder how they have improved on what was already brilliant.

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Eggplant Store Ltd – 11/09/2019

Very easy to setup

I've found Channel Grabber to be very professional, helpful and good value. Problems never occur unlike other similar software's ive used in the past which are over complicated with super slow problem response times and above all alot more expensive. I would definitely advise anyone who is interested is streamlining their online presence to give Channel Grabber a go, very easy to setup and most of all makes handling multichannel selling a doddle from day to day. 10/10

Steve Hemming

Eggplant Store Ltd

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RS Stores – 07/08/2019

Use Channelgrabber straight away

Channel Grabber was the 5th inventory management software I tried. I avoided it at first because others were a little cheaper. This cost me so much time as other inventory management software made so many mistakes I had to manually correct it. I never had to do that once with CG. Once you get your head around how the system works(staff are super helpful) the software is faultless. It makes multi channel selling a breeze. Trust me if you are looking for inventory management use Channel Grabber straight away, don't try the other crap ones!

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CAD Distribution Ltd – 29/07/2019

Increase Sales without the admin hell

Channelgrabber has allowed us to grow our sales and manage multiple websites and sales channels without the need for extra staffing. It's testament to the software that over 6 years from our new business startup, to now 100s of orders a day, everything just works seamlessly. We have previously used Actinic, OSCommerce, Magento and eSellerpro. But Channelgrabber is beautifully simple, scaleable and requires very little "tweaking" once working. It frees up time to do the important stuff....sell products!

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The Coln Gallery – 26/06/2019

Delighted with Channelgrabber

I am delighted with ChannelGrabber. After using Channel Advisor for some years, Channelgrabber is a revelation. The software may not have as many features as Channel Advisor, but ChannelGrabber is so much simpler to use.

The Channelgrabber people are readily accessible, and they are extremely friendly and helpful. I believe that the measure of a well financed, and properly developed, software is definable by its ease of use. Channelgrabber scores full marks on this. How can I be so sure? Because months go by without me even considering contacting Channelgrabber with any queries.

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Beachbody UK Ltd – 02/05/2019

Would recommend

We used CG as an intermediary to facilitate selling on eBay and Shopify and shipping all the products from our stock held at Amazons various fulfilment centres. After a lot of research, we found that there were very few vendors capable of creating a seamless link. They have been reliable with very little downtime and the support has been good throughout, Would recommend.

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U-WEAR-4-U – 11/04/2019

Worth every penny

As a small company we had our worries about changing everything over to channelgrabber but from the first person we spoke to (Dan) we were put completely at ease, he was on hand anytime we needed him and personally checked in to see how things were progressing.

When we set up it was then the lovely Clare on hand to show us everything we had to do - anything we could think of, clare had already thought of it. Both Dan and Clare made it so personal it felt like they were on hand purely for us when i am sure they had many other people to talk to.

Demonstrations and webinars were so clear and helpful (and also sent straight over to us for future use after) Clare was then available all day everyday through chat to talk us through anything. There has never been a time where I couldn't ask a question and get an answer straight back which is so important for a fast paced business like ours.

We honestly could not recommend channel grabber more! For a small business price has to be taken into consideration and although we were dubious, it has been worth every penny and more.

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Neudell Nicholson – 09/04/2019

Brilliant price

ChannelGrabber is an excellent software! It works really well! Highly recommend to anyone! Brilliant price! Excellent value for money! Great customer service! They are always happy to help!

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Richard Tubbs – 03/04/2019

Great Multi channel Software

The software was very helpful with our young online business in improving our internal system. The system updates our stock with all our channels in one go saving us lots of time in syncing the quantities. Having all the channels in one place to update them together was one of the main reasons we choose Channel Grabber.

The only negative I have with the company is I felt they could be more proactive in reaching out to their customers to help them with their business. If you train and empower your customers on how to fully utilise your software they are likely to remain loyal customers for life (imo).

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Ukbeautybase – 27/03/2019

Team will go above and beyond

They have an incredible group of staff that are always just a message away. The Channel grabber team will go above and beyond to help your business grow.The software itself is robust, smooth, very good GUI.( I love their inbuilt invoice builder. )

All the best from, Ukbeautybase

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Joy Ignatius – 15/03/2019

Best application

Best application to integrate ecommere business.

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Huddersfield Gas – 11/03/2019

Saves time

excellent service does what it should and saves time once set up

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Computabench – 8/03/2019

Excellent Invoicing and Stock Control Software

I have used Channelgrabber for quite a few years now and would not hesitate to recommend. the software is intuative and a boon to any serious business excellent

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The Garage Door Guru – 5/03/2019

Found this platform to be the best

Found this platform to be the best one we've used yet! one of the best things about Channelgrabber is the team! The team here are so friendly and helpful and can't do enough! Highly recommend.

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PatanjaliUK Ltd – 27/02/2019

Easy to use

Very easy to use and great help from the team. Brilliant

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Exercise Direct – 26/02/2019

Friendly and Helpful

Very good multi channel system. Very friendly and helpful when needed and easy to contact if any problems. I would highly recommend.

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CX London – 18/02/2019

Excellent

Excellent customer service... which is vital and what you need when setting up! The multi order platform of choice.

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Paul – 13/02/2019

Great Service

Great service. Timely response to emails and always friendly and helpful. The platform is excellent and very easy to navigate. Highly recommended.

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Eel Nagrom – 13/02/2019

Support is always spot on

We've used Channel Grabber for 7 years, we did move over to linnworks for a short period but it just wouldn't work with our M2 website. We should have just stuck with CG as soon as I rang them the integration was done and we were saving about 10 hours a week using different systems. Support is always spot on as well. They are dearer than Linnworks but we make that back in time saved. Still a few glitches but there are with all these types of software. Would highly recommend if you sell on multiple channels.

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Team Trading – 7/02/2019

Superb platform for multi channel sales

CG is a superb platform for multi channel sales. During our busiest times (Xmas!) it would save us hours in order processing and sales inventory. Support when needed was spot on too and very friendly, and more importantly getting us a resolution quickly.

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Strortford Hall Ltd – 4/02/2019

Perfect Solution

We have been using ChannelGrabber for many many years and if like us, you are trading over different market places with lots of different stock items, this is a really good (maybe the best) solution for stock management, shipping, invoicing, listing and customer management. We were even able to integrate our own website with ease into ChannelGrabber also.

This is a very cost effective solution with different tariffs to suit all sizes of business and with a willingness from ChannelGrabber to help give the right solution for you and your business as it grows. With good support, extensive online Knowledgebase with step-by-step guides on all the major features and you're not tided in to a contract, we would urge you to give it a go!

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Ana Mills – 29/01/2019

Simple and Easy

ChannelGrabber made my life simple and easy in keeping my stocks both on ebay and amazon in sync. The system is easy to use and saved us time in dealing with orders and managing our stock.

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Raniska – 10/01/2019

Highly Recommended

Great system. Compliments on its ease of use, support team is absolutely fabulous, guide and help you all the way and response to any queries is quick. Highly recommended.

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Terry Wheatley – 10/01/2019

Great company, great software

We use channelgrabber to keep stock levels in sync on ebay and amazon. We are only a small company so didnt want anything too complex. We looked at several stock management products, tried a few but channelgrabber was the easiest to setup and use. There are lots of great features that we didnt even use which would be very useful to some but we didnt need them, but what we did use was excellent, worked very well, did the job.

The customer support and service are excellent, very professional and pro-active, great communication. When we first started using the software if we had any question we could talk direct to the techies who fully understood the software and could advise us on what to do, without having to go through a service desk. Altogether a great product and great company. Thanks

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